MSA Safety

Service & Repair Technician

US-CA-Lake Forest,
3 months ago
Requisition ID
# of Openings
Operational Excellence


We're looking for knowledgeable, hands on Service & Repair Technician to work in our collaborative manufacturing environment. You will be able to take pride in the fact that the fire and gas detection products that you repair will save the lives of people and facilities all over the world.  If this sounds like a good fit with your values and desires, please apply now.


You will be responsible for the workmanship and quality of all products serviced and repaired. As a technician, you will follow all procedures set forth to insure the highest quality products possible, and youust complete all assigned repairs in an efficient and timely manner.


  • Test and repair units returned by customer to General Monitors factory specifications for current and obsolete products.

  • Complete service repair worksheet report and enter repair information into our SAP system.

  • Maintain current file of product changes and modifications.

  • Create and update Customer Quality Notification (CQN) information in SAP. Perform Return Materials Authorization (RMA) receiving and shipping duties as required.

  • Provide production support as needed.

  • Perform offsite service calls as necessary, requiring minimal travel – national and international.

Knowledge, skills and abilities required:

  • Since you will be communicating directly with customers both on the phone and via emails, you will need to have excellent spoken and written English skills, while also efficient with Microsoft Office. 
  • Demonstrate proficiency in soldering.
  • Proven ability to read and understand drawings, schematics, work instructions, and test procedures.
  • Ability to troubleshoot, analyze, and repair electronic instruments devices, occasionally remotely over the phone.
  • Proven ability to understand standard units of measure and to set-up and interpret results of various measuring devices.
  • Ability to perform standard software operations including UPS and SAP.
  • Able to occasionally lift, carry, push and pull up to 50 pounds without assistance.
  • Proven ability to use power and hand tools, and custom tooling.
  • Strong manual dexterity for use of tools and performing work on small components, requiring fine finger manipulation and hand steadiness.
  • Ability to work independently and complete multiple tasks to meet deadlines.
  • Work in a team environment and effectively communicate with various levels of the organization and with customers.
  • Ability to handle/maintain various types of cylinders and regulators.
  • Regularly perform work that requires magnification and distinguish among different color coatings on wires.
  • Ability to operate at a level that meets or exceeds quality and productivity standards for the work.


Required Safety Equipment:

  • Safety glasses ANSI Z87 approved
  • Steel toe shoes
  • Other PPE as required per Job Safety Analysis


Educational Requirements/Work Experience:

  • High School Diploma or equivalent.
  • One year experience as an electronics technician. 


  • Completion of two year accredited program in Electronic Technology.



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